Contact Coyote 24 Plumbing

For a plumbing emergency, call immediately. Don't fill out a form — call. Every minute a pipe is running or a gas line is open costs you more than the repair itself.

Emergency line

Call (602) 555-0100 Now

Available 24 hours a day, 7 days a week, including holidays. A licensed plumber or a vetted tech picks up — not an answering service, not voicemail. Arizona operates on Mountain Standard Time year-round (no daylight saving), which runs an hour ahead of California and two hours behind New York in summer.

If you're in a plumbing emergency right now

While you wait for the truck, take these steps:

1. Burst pipe or active flood: Locate your main shutoff valve (typically near the water meter, outside by the street, or in a utility closet) and turn it clockwise to close. Then call us.
2. Gas smell: Don't flip any switches — even turning off a light creates a spark. Open windows, leave the house, and call us from outside. If the smell is strong, call 911 and your gas utility first, then us.
3. Water heater leaking: Turn off the cold-water supply valve on top of the tank (clockwise). For gas units, turn the gas control valve to "pilot." For electric, trip the breaker. Then call.
4. Sewage backing up: Stop using all drains and toilets in the house. Don't run the dishwasher or washing machine. Call us — running more water will make it worse.

What to have ready when you call

None of this is required, but it gets the call done faster:

• Your address and the best cross street (helps dispatch pull up the route)
• What's happening — burst pipe, no hot water, gas smell, backed-up drain, etc.
• Approximately how old your home is (tells us what pipe material to expect)
• Whether you've shut the main or any local valves
• If it's a water heater: gas or electric, tank or tankless, and brand if visible
• Whether you have a water softener or filtration system (affects diagnosis on some jobs)

Non-emergency calls

Same number: (602) 555-0100. We handle scheduled repairs and non-urgent service calls during normal business hours. If you want to book a water heater inspection, a drain camera survey, or a leak check on a pipe you're not sure about, call during the day and we'll get you on the schedule.

Normal business hours are Monday through Saturday, 8am to 8pm Arizona time. Outside those hours, calls route to our emergency line and carry an after-hours service premium.

What to expect on the call

We'll ask where you are, what's happening, and whether you've already shut any valves. We'll give you an honest arrival window — not a wide four-hour range. For emergencies, Phoenix metro arrivals typically run 45 to 90 minutes. Outer markets take longer and we'll tell you exactly how long before you decide whether to wait.

If it's something we can walk you through over the phone — a tripped GFCI outlet causing the garbage disposal to not respond, a water heater pilot light that needs relighting — we'll tell you how to do it. We'd rather give you two minutes of free troubleshooting than send a truck for a $15 fix.

When the tech arrives

The tech will introduce themselves, confirm the issue, and perform a visual diagnosis before quoting the repair. You'll get a price before any work starts. You can approve it, decline it, or ask questions. We won't pressure you to approve anything on the spot.

Payment is collected at the end of the job, once you've confirmed the repair is complete. We accept major credit cards, debit, and check.

Emergency pricing — what it costs

We charge a flat dispatch fee and time-and-materials for the repair. Rates are higher for after-hours (evenings and weekends) than for standard daytime calls. We tell you the applicable rate on the call, before we dispatch. There are no after-the-fact surprise line items on our invoices.

We're not the cheapest emergency plumber in Arizona. Any company advertising $0 dispatch or unusually low minimums typically recovers that margin in inflated parts pricing or labor rates once the tech is inside. Our pricing is transparent from the first call.

Service area

Arizona statewide, with primary coverage in Phoenix metro and Tucson. See the homepage city list for a complete breakdown. If you're in a rural area or a city not on our list, call anyway — we'll tell you whether we can cover it and give you an honest timeline.

Licensing and verification

Coyote 24 Plumbing is AZ ROC-licensed, bonded, and insured. We'll give you our ROC license number on the call. Verify it at roc.az.gov before we arrive — that's what the site is there for.